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ISO 9001 SMALL BUSINESS QUALITY MANUAL

Get all the compulsory document requirements of ISO 9001:2008 with our assisted small business quality manual. A great value package that includes our easy ISO 9001 implementation checklists and guides. This is perfect for a small business developing a new quality management system.

Take a look at the details of this package:

  • Small Business Quality Manual

    Covering the clauses of the ISO 9001:2008 standard

  • Easy ISO 9001 Implementation Pack containing:

    - Introduction to ISO 9001:2008

    - Guide to the process of implementing an ISO 9001 quality management system

    - Senior management quality management system and quality manual implementation checklists

  • A set of procedures

    All the compulsory procedures required by ISO 9001:2008

  • A set of records

    All the compulsory records required by ISO 9001:2008

  • Free online support via e-mail

Sample content:

QMD 001 Quality Manual

QMR 008 Register of Company Property

QMD 009 Preventive Action

Small Business ISO 9001 Implementation Checklist

Available For Immediate Download!

ORDER THE ISO 9001 SMALL BUSINESS MANUAL
Enter your contact email and click BUY NOW to purchase this package (we will send your password to this email address).   Email Address:   
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A further breakdown of this package:

ISO 9001:2008 quality manual suitable for small companies introducing ISO 9001 for the first time it includes a quality manual, quality policy, quality objectives, 6 procedures and 13 records

A concise quality manual provided in Microsoft Word format. This is perfect for a small business developing a new quality management system. The manual covers all the main clauses of the ISO 9001 standard and contains all the documents and records required by the standard.

Clause 4.2.1 of ISO 9001:2008 General explains that the quality management system documentation shall include:

  • Quality policy (clause 4.2.1.a)
  • Quality objectives (clause 4.2.1.a)
  • Quality manual (clause 4.2.1.b)
  • documented procedures required by the Standard* See Clause 4.2.2 below
  • documents needed by the organization to ensure the effective planning, operation and control of its processes, and records required by the Standard

Clause 4.2.2 of ISO 9001:2008 specifies the minimum content for a quality manual. ISO 9001:2008 specifically requires the organization to have 'documented procedures' for the following six activities:

  • 4.2.3 Control of documents
  • 4.2.4 Control of records
  • 8.2.2 Internal audit
  • 8.3 Control of nonconforming product
  • 8.5.2 Corrective action
  • 8.5.3 Preventive action

Sections of the small business quality manual include:

  • 1. Documents
  • 2. Records
  • 3. Measurement and Monitoring
  • 4. Resources and Training
  • 5. Document Control
  • 6. Customer, Statutory and Regulatory Conformance
  • 7. Record Control
  • 8. Management Commitment
  • 9. Responsibility and Authority
  • 10. Management Review
  • 11. Infrastructure and Work Environment
  • 12. Contract Review and Planning
  • 13. Design and Development
  • 14. Purchasing
  • 15. Production
  • 16. Identification and Traceability
  • 17. Preservation of Product
  • 18. Calibration
  • 19. Customer Satisfaction

The following documents included in the small business manual:

  • QMD 001 Quality Manual
  • QMD 002 Quality Policy
  • QMD 003 Quality Objectives
  • QMD 004 Control of Documents
  • QMD 005 Control of Records
  • QMD 006 Internal Audit
  • QMD 007 Control of Non-Conforming product
  • QMD 008 Corrective Action
  • QMD 009 Preventive Action

See example: first 2 pages of QMD 001 Quality Manual

See example: Page 1 of QMD 009 Preventive Action

The records required by ISO 9001:2008 are summarised in the table below.
The table shows the where the records included in the small business manual meet the requirements of the standard.

Records specifically required by ISO 9001:2008Small Business Manual Record
Record RequiredClause
Management Review 5.6.1QMR 001 Management Review Minutes
Education, training, skills and experience 6.2.2 e)QMR 002 Training Record
Evidence that the realization processes and resulting product fulfill requirements7.1 d)QMR 003 Product Release Record
Results of the review of customer requirements prior to supply related to the product and actions arising from the review 7.2.2QMR 004 Design and Development Records
Design and development inputs relating to product requirements 7.3.2
Results of design and development reviews and any necessary actions 7.3.4
Results of design and development verification and any necessary actions 7.3.5
Results of design and development validation and any necessary actions 7.3.6
Results of the review of design and development changes and any necessary actions7.3.7
Results of supplier evaluations and any necessary actions arising from the evaluations7.4.1QMR 005 Supplier Assessment Record
As required by the organization to demonstrate the validation of processes where the resulting output cannot be verified by subsequent monitoring or measurement 7.5.2 d)QMR 006 Validation Record
The unique identification of the product, where traceability is a requirement 7.5.3QMR 007 Identification and Traceability Record
Customer property that is lost, damaged or otherwise found to be unsuitable for use 7.5.4QMR 008 Register of Customer Property
Basis used for calibration or verification of measuring equipment where no international or national measurement standards exist 7.6 a)QMR 009 Calibration Record
Validity of the previous measuring results when the measuring equipment is found not to conform to requirements 7.6QMR 009 Calibration Record
Results of calibration and verification of measuring equipment 7.6QMR 009 Calibration Record
Internal audit results and follow up actions8.2.2QMR 010 Internal Audit Record
Indication of the person(s) authorizing release of product 8.2.4QMR 003 Product Release Record
Nature of the product nonconformities and any subsequent actions taken, including concessions obtained 8.3QMR 011 Records of Non-conforming Product
Results of corrective action 8.5.2 e)QMR 012 Corrective Action Request Form
Results of preventative action 8.5.3 d)QMR 013 Preventative Action Request Form

The following documents included in the small business manual:

  • QMR 001 Management Review Minutes
  • QMR 002 Training Record
  • QMR 003 Product Release Record
  • QMR 004 Design and Development Records
  • QMR 005 Supplier Assessment Record
  • QMR 006 Validation Record
  • QMR 007 Identification and Traceability Record
  • QMR 008 Register of Customer Property
  • QMR 009 Calibration Record
  • QMR 010 Internal Audit Record
  • QMR 011 Records of Non-conforming Product
  • QMR 012 Corrective Action Request Form
  • QMR 013 Preventative Action Request Form

See an example: Quality Record Sample QMR Register of Company Property

We will also give you a free Annual Complaint Trend Analysis Tool which you can adapt for your business.

Free online support via e-mail with this product

Please contact us if you require more information on this manual.

ORDER THE ISO 9001 SMALL BUSINESS MANUAL
Enter your contact email and click BUY NOW to purchase this package (we will send your password to this email address).   Email Address:   
ISO 9001 Small Business Manual  
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